Privacy Policy

Effective Date: 09/30/2025

Mosaic AI respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

We may collect the following information when you interact with Mosaic AI:

Contact details (name, email, phone number, business address).
Business information (shop details, Google profile access, scheduling info).
Payment details (processed securely through third-party providers like Stripe).
Usage data (how you use our services, to improve performance and support).

2. How We Use Information

We use your information to:

Provide and manage the services you signed up for.
Communicate with you about updates, billing, and support.
Improve our platform and add new features.
Comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell or rent your information.
Information may be shared only with trusted third parties necessary to deliver services (e.g., Stripe for billing, Mailgun/Gmail for email, GHL system for automation).
Information may be disclosed if required by law.

4. Data Security

We use industry-standard safeguards to protect your information. While no system can be 100% secure, we take reasonable steps to protect against unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate information.
Request deletion of your information (subject to legal/business requirements).
Opt out of marketing emails at any time via the unsubscribe link.

6. Cookies & Tracking

Our website may use cookies or similar tracking tools to improve user experience and analyze performance. You can disable cookies in your browser settings, but some features may not work as intended.