Mosaic AI is a simple, plug-and-play CRM built specifically for body shops and mechanics. It answers calls, sets appointments, and requests customer reviews — so you can focus on cars, not phones.

Just like a mosaic artwork, we help shops piece together reputation, communication, and growth — so the big picture comes together beautifully.

Unlike complex systems built for every industry, Mosaic AI is tailored for shops. No endless tabs or confusing dashboards. Just the tools you need — call handling, scheduling, and review management — in one seamless package.

We’re built on transparency, simplicity, and results. No long-term contracts, no gimmicks — just tools designed to help shops grow piece by piece.

Not at all. Mosaic AI was designed to be easy to use. Once you’re onboarded, it runs in the background. If you can answer a phone, you can use Mosaic AI.

Mosaic AI is $1200 per month with a one time $500 setup fee.

The one-time setup fee covers full onboarding, system configuration, and integration with your shop’s calendar, phone, and Google profile — so everything works seamlessly from day one.

Never. What you see on our pricing page is what you pay. No surprises.

Yes. Two or more shops get 10% off both setup and monthly fees for all locations, applies to all future invoices.

If you refer another shop and they become a paying member, you’ll receive a one-time $200 credit toward your next invoice. Multiple referrals = multiple credits.

No. Mosaic AI is a month-to-month membership, you can cancel anytime.

Once your $250 setup deposit is paid, you’ll schedule your Onboarding Call. During that call, we’ll finalize your membership by completing the remaining setup balance and first month’s payment, signing your service agreement, and confirming your shop details for system integration.

Within 48–72 hours after your call, you’ll receive your Welcome Email confirming membership and your "You’re Live" Email with portal login details. From there, your AI system is active — ready to answer calls, book appointments, and send review requests automatically.

When customers call, Mosaic AI instantly answers and can text back if you’re busy. No more missed calls or lost leads.

Mosaic AI is designed to sound professional, natural, and helpful. Most customers just appreciate the quick response.

Calls can be routed to you or your team instantly if needed. Mosaic AI handles the first touch so nothing slips through the cracks.

Customers can book through phone or online. Appointments sync directly to your calendar.

Yes. During our onboarding call, we set your business hours, time blocks, and rules so your schedule fits how your shop operates.

Yes. Mosaic AI sends automated text reminders to reduce no-shows.

After each completed repair, Mosaic AI automatically sends your customer a polite review request on Google.

Review requests are automatically sent to customers right after service, when their experience is still fresh. This timing helps you get faster, more genuine feedback, and no extra steps needed on your end.

Mosaic AI builds on your existing reputation by consistently growing your positive reviews, keeping you competitive.

Yes! From your Mosaic AI dashboard, you’ll see all incoming Google reviews in one place. You can reply directly within the member portal, making it quick and easy to thank happy members or address concerns without leaving the platform.

Yes — once your membership payment is complete, you’ll be directed to schedule your onboarding call. This call activates your setup process, confirms your details, and ensures your AI system is customized for your shop. It’s a quick, guided start so your member portal can go live within 48–72 hours.

You will complete an onboarding form that will ask for your name, business details, and access to your Google profile/calendar. We’ll handle the rest during onboarding. (A $250 setup deposit is required to when booking your call and goes toward your total setup fee)

During onboarding, we’ll walk through everything step-by-step — confirming your shop details, forwarding your phone line, connecting your Google profile, and syncing your calendar. We’ll also review your AI setup and answer any last questions before going live. Within 48–72 hours, your member portal and AI system will be fully active and ready to handle calls, book appointments, and manage reviews automatically.

Yes. You can reach us by email at [email protected] or through the Contact Us form on our website. Support response time is 24–48 hours, Monday through Friday.

In most cases, yes. During onboarding, we’ll connect Mosaic AI to your phone and scheduling tools.